This Privacy Policy describes how Gozcotech collects, uses, and protects your personal information when you visit or make a purchase from https://gozcotech.com/ (the “Site”).
1. The Personal Information We Collect
When you browse our Site, we automatically collect certain information from your device. We also collect personal information that you provide to us directly. We refer to all of this as “Personal Information”.
Device Information
When you visit the Site, we collect data about your device, such as your IP address, time zone, web browser, and some installed cookies. As you browse, we also log the pages and products you view, the search terms you used to find our site, and how you interact with it. We call this “Device Information”.
We use the following technologies to collect this information:
- Cookies: Small data files placed on your device for anonymous tracking. For more information or to disable them, visit http://www.allaboutcookies.org.
- Log files: These track actions on the Site, like your IP address, browser type, internet service provider, and date/time stamps.
- Web beacons, tags, and pixels: Electronic files that help us record how you browse the Site.
We also use tools like Google Analytics, Google Tag Manager, and Google Search Console to analyze our site traffic and understand how you use it.
Order and Contact Information
When you make a purchase, we collect the following information to process your order:
- Name
- Billing and shipping address
- Payment information (credit card numbers, PayPal, Apple Pay, Google Pay, bank transfers, and Zelle)
- Email address
- Phone number
We refer to this data as “Order Information”.
Additionally, if you subscribe to our newsletter, we collect your email address to send you news, offers, and promotions.
2. How We Use Your Personal Information
We use your Personal Information for two main purposes:
To Fulfill Orders and Provide Customer Service
We use Order Information to:
- Process your transactions and verify that payments have been made correctly.
- Manage the shipping and delivery of your products.
- Communicate with you to send order confirmations, invoices, and updates.
- Provide technical support and assistance with your purchases or product usage.
- Screen orders for potential fraud or risk.
To Improve and Promote Our Services
We use Device Information and other contact data to:
- Optimize and improve our Site, analyzing how customers interact with it.
- Personalize your web experience and offer products or services we think you might be interested in.
- Send marketing communications (with your consent), such as offers and promotions, through our newsletter.
3. Sharing Your Personal Information
At Gozcotech, we do not sell or share your personal information with third parties for their marketing purposes. We only share your data with trusted service providers who assist us in running our business.
For example:
- Google Analytics: We use this service to understand how our customers use the Site. You can read more about how Google uses your data here: https://policies.google.com/privacy?hl=en. If you do not want Google Analytics to collect your information, you can opt out here: https://tools.google.com/dlpage/gaoptout.
We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena or legal request, or to otherwise protect our rights.
4. Behavioral Advertising and Retargeting
As mentioned, we use your Personal Information to show you targeted advertisements or retargeting that we believe are relevant to your interests.
If you would like to learn more about targeted advertising, you can visit the Network Advertising Initiative (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising via the following links:
- FACEBOOK: https://www.facebook.com/settings/?tab=ads
- GOOGLE: https://www.google.com/settings/ads/anonymous
- BING: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You can also visit the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.
5. Data Retention
We retain your Order Information for one (1) year from the date of purchase. This period allows us to offer you technical support, communicate promotions, and facilitate future purchases. If you want us to delete your data sooner, you can request it at any time.
6. Your Rights (California and EU Residents)
While our primary market is the United States, if you are a resident of California or the European Union, you have specific rights regarding your personal information.
- California Residents (CCPA): You have the right to know what personal data is collected about you, to request that your data be deleted, and to opt out of the sale of your information (though, as stated, we do not sell data).
- European Residents (GDPR): You have the right to access the personal information we hold about you and to ask for it to be corrected, updated, or deleted.
If you wish to exercise any of these rights, please contact us using the contact information at the end of this policy.
7. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our operational, legal, or regulatory practices. The most recent version will always be available on our site.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to file a complaint, please contact us by email or postal mail:
Email: info@gozcotech.com
Postal Address: Gozcotech 309 Plus Park Blvd, Nashville, TN 37217, United States